Welcome Package

Up to 500 Free Spins

100% match on your first deposit
Wagering (deposit bonus)
40× the bonus amount
Wagering (free spins wins)
30× the winnings
Max bet while wagering
$10 per bet
Time to complete
72 hours from activation

Contact Jet Casino

If you need assistance with Jet Casino, contact our support team at support@jetcasino.wtf. We aim to make it straightforward to get help with your account, payments, website access or responsible gambling options.

Jet Casino is operated under a Curaçao Gaming Authority licence, reference OGL/2024/169/0146, with player data and payment details protected by encryption and verified account controls.

  • OperatorGalaktika N.V.
  • Established2020
  • Game Library11,500+ titles from 100+ providers
  • AUD Withdrawal Limit$6,000/day · $30,000/week · $120,000/month

How to get in touch

For support, send an email to support@jetcasino.wtf with a clear subject and a short explanation of what you need. Email is the best way to provide the details required to review your request and give you a relevant response.

You can contact us about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment queries
  • Bonus terms, eligibility and general promotion questions
  • Technical problems, error messages or website access issues
  • Responsible gambling requests, including questions about available account controls

Please avoid sending your password or complete payment card details by email. If your request concerns an account, use the email address registered to it where possible.

What to include in your message

To help us understand and resolve your request faster, include your account email address or username, a short description of the issue, and any relevant dates or transaction references. Screenshots can also be useful when reporting a technical problem, provided they do not show passwords or unnecessary payment information.

Our support team usually replies within 24 hours, although response times may vary depending on the nature and complexity of your request. If you are contacting us about responsible gambling, please explain what assistance or account action you are seeking so your request can be handled appropriately.