Jet Casino Betting Rules

1. General betting conditions

By opening an account, accessing a betting product or placing a wager with Jet Casino, you agree to follow these rules and the other conditions that apply to your account. If you do not understand a rule, you should review the available information before placing a bet. You remain responsible for checking that your selection, stake and potential return are correct before confirming a wager.

Betting products, markets, odds and game features may differ depending on the service being used. Additional rules may apply to sports, racing, live betting, casino games, promotional markets or other products. The rules displayed for a particular product form part of the conditions for that product. If a product-specific rule deals with an issue in more detail, that rule will apply to the relevant bet.

• You must provide accurate and current account information and use your own authorised account.
• You must meet all applicable age, identity, location and account requirements before betting.
• You must have sufficient available funds or betting credit for the stake you submit.
• You should check the bet slip, odds, selections, stake and possible return before confirming a wager.
• A bet is not final until the system confirms that it has been accepted.
• The records held in Jet Casino systems will generally be used to determine the details and status of a wager, subject to applicable law and any correction required because of an error.

Jet Casino may apply account checks, transaction checks, safer gambling controls or other verification processes where required by law, by the Terms and Conditions or by internal procedures. A bet may be delayed, declined, restricted or referred for review where a check is required. These processes are designed to protect players, maintain account security and support lawful operation of the service.

2. Placing and confirming a bet

Checking your selection

Before confirming a wager, review the event, market, selection, odds, stake and any displayed terms. In live or changing markets, information can update quickly. A displayed price or market status may change before acceptance. The price or terms applying to the wager are those confirmed by the service when the bet is accepted, unless the applicable product rules state otherwise.

Acceptance and rejected bets

Submitting a bet request does not by itself guarantee acceptance. A wager may be rejected because a market has closed, odds have changed, a stake is outside an applicable limit, the account cannot be used for the requested product, a technical issue has occurred or a safer gambling or verification control applies. Where a request is not accepted, it should not be treated as a confirmed bet.

Once a bet is accepted, it may not normally be changed or cancelled unless a cash-out, cancellation or other feature is expressly offered for that product. Any such feature is subject to its displayed conditions and may not be available at all times. You should not assume that a request to cancel has succeeded until the account or bet history shows the relevant status.

1. Select the intended event, game, market or outcome.
2. Review the displayed rules, odds and any applicable minimum or maximum stake information.
3. Enter the stake and check the total amount before submission.
4. Confirm the wager only when all details are correct.
5. Keep the confirmation or refer to your account history if you need to check the status later.

You must not place a bet on behalf of another person or allow another person to use your account. Account access should be kept secure. If you believe that a bet was placed without your permission, or that your account has been accessed by someone else, stop using the account and follow the available account security or support process as soon as possible.

3. Market information and settlement

Each market is settled using the official result or outcome specified in the applicable product rules. The relevant rules may explain which result source is used, how an abandoned or postponed event is treated, and whether a market is decided at the end of an event or at another stated point. Information shown on an event page is provided to assist with betting, but you should also read the settlement conditions for the market.

Results and official outcomes

A result may be updated if an official result is corrected, an event authority changes a decision or a settlement error is identified. Where a correction affects a bet, Jet Casino may amend the bet status or account balance in accordance with the applicable rules and law. Live scores, commentary, statistics and other information may be delayed, incomplete or subject to correction and should not be treated as the final settlement result unless the product rules say so.

Postponed, abandoned or changed events

The treatment of a postponed, abandoned, interrupted or materially changed event depends on the market rules. Some bets may remain valid if an event is completed within the period or under the conditions set out for that product. Other bets may be voided or settled using a particular result. If the participants, venue, format, distance, timing or other material feature changes, the relevant rules will determine whether bets stand.

Void bets and errors

A wager may be declared void where the applicable rules require it. This can include circumstances such as a market being offered in error, an event not taking place, a bet being accepted after a market has closed, or a technical or pricing error affecting the wager. The exact treatment of a void bet, including any related selections, is determined by the product-specific rules and the Terms and Conditions.

If an obvious error, system fault or processing mistake affects a price, market, bet or account balance, Jet Casino may correct the error in a fair and lawful manner. This may include voiding an affected wager or correcting an incorrect settlement. We will not rely on an error to impose a condition that was not reasonably displayed for the relevant product.

4. Accounts, transactions and records

Bets, deposits, withdrawals and adjustments are recorded against the account used for the transaction. You should review your account history and report any apparent discrepancy through the available support channel. When raising an issue, include the relevant bet or transaction reference where one is available, together with a clear description of the concern. Do not send passwords or other sensitive security information in a complaint.

Funds may be subject to verification, payment processing requirements, safer gambling controls, legal restrictions or the conditions in the Terms and Conditions. A transaction may be held or declined while information is checked. Processing arrangements and any applicable fees, limits or timing information will be shown in the relevant account or payment section and may change from time to time.

Jet Casino may suspend or restrict access where there is a security concern, suspected misuse, an incomplete verification process, a breach of the applicable rules or a legal or regulatory requirement. Any action taken on an account will be handled in accordance with the Terms and Conditions and applicable Australian requirements.

• Do not attempt to bypass account, location, identity or safer gambling controls.
• Do not use automated tools or technical methods to interfere with the betting service.
• Do not exploit an obvious error or system malfunction.
• Keep your account credentials private and notify Jet Casino if they may have been compromised.
• Retain confirmation messages and check your account history after placing important bets.

5. Responsible gambling and resolving concerns

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose, set a budget before you start and take regular breaks. Do not chase losses, borrow money to gamble or continue playing when gambling is causing stress or difficulty. Alcohol, fatigue and strong emotions can affect decision-making, so consider stopping if you are not in a clear state of mind.

Jet Casino may provide safer gambling tools and information, which can include deposit controls, betting limits, time reminders, activity statements, breaks or account exclusion options. Availability and operation may depend on the product and account. Use the controls that are suitable for you, and seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

Questions and complaints

If you believe a bet has been incorrectly accepted, rejected, settled or recorded, review the relevant market rules first and then raise the issue through the available Jet Casino support or complaints process. Provide enough information for the matter to be investigated. A complaint will generally be assessed against the bet record, the rules displayed at the time, the applicable Terms and Conditions and any relevant official result.

These rules may be updated when products, technology, legal requirements or operating procedures change. The current version will apply to future activity from the time it is published, unless a different effective date is stated. Nothing in these rules limits any rights or protections that cannot lawfully be excluded under Australian law.

If you are unsure whether betting is right for you, do not place a wager until you have considered the risks and reviewed the responsible gambling information available through the service. By betting with Jet Casino, you confirm that you have read and understood the rules that apply to the relevant product.